Client stories

Sellers describe concrete funnel fixes, attribution cuts, and the occasional timing friction—evidence from real conversion reporting engagements.

  • Full Funnel Conversion Audit

    The audit showed our cart drop-off concentrated on three ceramic sets with unclear shipping notes. We rewrote those lines and the next fortnight’s orders from those SKUs finally matched the traffic we already had. The walkthrough felt dense at first, but the written ranking of fixes kept us focused.

    Nalinee S. · Home goods seller, Lazada
  • Monthly Marketplace Reporting

    I used to open seller exports on Sunday nights and give up. The monthly pack arrives mid-month with the SKU shortlist already marked. One reservation: I still need a quieter week to act on the notes when festival prep takes over, but the numbers are finally consistent enough to plan around.

    Krit W. · Beauty catalogue owner, Shopee
  • Paid Traffic Attribution Review

    We were doubling ad spend on a clip that looked strong in the ad manager yet barely moved paid-attributed orders. The review cut that campaign and redirected budget to two listings with slower views but cleaner checkout completion.

    Amina R. · Fashion accessories, TikTok Shop
  • Listing Conversion Clinic

    Sitting through the clinic with eight underperforming SKUs on screen forced decisions we had postponed for months. Main images and price ladders changed the same afternoon. Not every listing recovered, but four of them stopped wasting ad clicks.

    Pichaya T. · Pet supplies, multi-marketplace
  • Full Funnel Conversion Audit

    Pulse Prismpoint treated our Shopee and Lazada storefronts as separate funnels instead of one blended percentage. That alone changed how we brief suppliers about packaging that was scaring buyers at checkout.

    Daniel H. · Electronics accessories reseller, Bangkok

Extended note: ceramic sets on Lazada

A home-goods seller arrived with strong listing traffic and weak cart completion on three ceramic gift sets. The Full Funnel Conversion Audit traced the gap to shipping notes that mentioned fragile handling fees only after add-to-cart. Rewriting those notes and aligning free-shipping thresholds with the rest of the catalogue recovered order volume without raising ad spend. The seller still reviews those three SKUs first each month in their reporting pack.

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